Terms and Conditions
The following terms and conditions govern the use of Twims' services and products. By accessing or using our offerings, you agree to comply with these terms. It is essential to read and understand these conditions before engaging with our products.
1. Acceptance of Terms: By using our website and purchasing our products, you affirm that you are at least 18 years of age or have the consent of a parent or guardian. You also agree to abide by all applicable laws and regulations.
2. Product Information: Twims provides a curated selection of outerwear designed for functionality and style. All product descriptions, specifications, and prices are subject to change without notice. While we strive for accuracy, we do not warrant that product descriptions or other content are error-free, complete, or current.
3. Order Acceptance: All orders placed through our website are subject to acceptance by Twims. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, inaccuracies in product or pricing information, or suspected fraud.
4. Payment Terms: Payment must be made at the time of order placement. We accept various forms of payment, and all transactions are processed securely. By providing payment information, you represent that you are authorized to use the payment method selected.
5. Shipping and Delivery: Twims aims to process and ship orders promptly. However, delivery times may vary based on location and other factors. We are not responsible for delays caused by shipping carriers or unforeseen circumstances.
6. Returns and Exchanges: We do not accept returns at Twims. Instead we offer exchange policy. It is mandatory to share the unboxing video to either our WhatsApp number or the provided email address. It is necessary for you note that exchanges are initiated only if a damaged product is delivered to you or there is a problem with the size of the garment. If not no exchanges will be accepted.
7. Limitation of Liability: Twims is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the amount paid for the product in question.
8. Intellectual Property: All content on the Twims website, including text, graphics, logos, and images, is the property of Twims and is protected by intellectual property laws. Unauthorized use of any content is prohibited.
9. Governing Law: These terms and conditions are governed by the laws of the jurisdiction in which Twims operates. Any disputes arising from these terms will be resolved in accordance with applicable law.
10. Changes to Terms: Twims reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the new terms.
For any questions regarding these terms and conditions, please contact us through the appropriate channels provided on our website.